Shipping policy

2. Shipping Policy

Shipping Policy

karookoel currently ships within South Africa only.

Processing Time
Orders are processed within 1–3 business days of payment confirmation.

Delivery Times
Once dispatched, delivery typically takes 2–7 business days depending on your location (main centres are faster; outlying and rural areas may take longer).

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order size.

Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your delivery.

Delays
While we work with reputable couriers, delivery times are estimates and not guaranteed — delays can occur due to courier volume, weather, or remote locations.

Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to an incorrect address supplied by the customer.

Questions?
info@karookoel.co.za